A Closer Look at Stash Cash: The Cannabist Company’s Loyalty Experience
The Cannabist Company, formerly known as Columbia Care, operates a multi-state network of medical and adult-use cannabis dispensaries across the United States. To encourage repeat visits and streamline the customer experience, the company offers a loyalty program centered on its Stash Cash rewards system and accompanying mobile app. Together, they provide a consistent way for customers to earn rewards, manage purchases, and stay connected to participating Cannabist Company locations.
Core structure of the rewards program
At its foundation, the Cannabist Company rewards program follows a straightforward points-based model. Members generally earn one reward point for every dollar spent, and those points can be redeemed for in-store discounts once certain thresholds are met. In many participating locations, 100 points equal $5 in rewards, allowing customers to turn everyday purchases into predictable savings over time.
Unlike traditional punch-card systems, Stash Cash is designed to be digital-first. Points are automatically tracked within a user’s account, reducing the risk of lost rewards and making balances easy to check before checkout. While the structure is consistent, redemption rules and eligible products can vary by state or by store due to local cannabis regulations, so customers are encouraged to review store-specific terms.
The role of the Stash Cash app
The Stash Cash mobile app functions as the central hub of the program. In addition to tracking points and available rewards, the app allows users to browse menus, explore product availability, and place pickup orders where permitted by law. This creates a more seamless shopping experience, especially for patients or adult-use consumers who prefer to plan their purchases in advance.
The app also supports customers who shop across different Cannabist Company brands or travel between states. When visiting another participating location, users can often access their rewards account without starting over, helping maintain continuity within the company’s retail network.
Promotions, offers, and engagement
Beyond standard point accumulation, the Cannabist Company rewards program may include limited-time promotions, bonus point events, or app-exclusive offers. These promotions are typically communicated through the Stash Cash app, email updates, or in-store messaging. For frequent shoppers, these incentives can accelerate point earning and provide added value during promotional periods.
Purchase history and preferences stored within the app may also be used to highlight new products, restocks, or categories aligned with a customer’s past shopping behavior. While this personalization is common in modern retail, cannabis customers still retain control over their accounts and communications.
Data privacy and transparency
As with most app-based loyalty platforms, Stash Cash requires users to create an account and provide basic personal information. App Store disclosures indicate that data is encrypted during transmission and that users can request account deletion if desired. Importantly, cannabis retailers must balance loyalty engagement with compliance, ensuring data practices align with state and federal consumer protection expectations.
Who benefits most
The Cannabist Company rewards program is particularly valuable for regular shoppers, medical patients with ongoing needs, and customers who frequent multiple Cannabist Company locations. By consolidating rewards, menus, and updates into one platform, Stash Cash simplifies repeat purchasing while offering tangible savings.
Overall takeaway
The Cannabist Company’s rewards program, powered by the Stash Cash app, reflects the broader evolution of cannabis retail toward digital convenience and customer retention. With a clear earn-and-redeem structure, mobile accessibility, and multi-location usability, it provides a practical loyalty option for consumers seeking consistency and value—while still leaving room for state-specific rules and store-level flexibility.